I C & M - Survey Form - Feedback - Marketing

Questionnaire (English)

Customer satisfaction is our top priority!
At this point I would like to thank you personally for your recent business transaction with us.
In an effort to improve our services and serve our customers even better in the future,
I would like to ask you to fill out the following short questionnaire.
If you think we performed OUTSTANDING click on A, C for AVERAGE and E for NOT SO GOOD.
I would appreciate a comment (testimonial) for our website at the end of the survey.
Thank you for your time.
Sven Schaefer Owner of I C & M LTD. INC.

Any information you provide will be held in the strictest confidence per our privacy policy.

Your Name	*
Company
Phone
E-mail	*
Which Service did you receive?
How would you rate the courtesy of I C & M's personnel		A B C D E
How would you rate the timeliness of the services you received		A B C D E
How would you rate the overall competency of I C & M's personnel		A B C D E
How would you rate I C & Ms price/performance ratio		A B C D E
How would you rate our service overall		A B C D E
Would you further recommend I C & M?		YES NO
Did we live up to your expectations ?		YES NO
How could we improve our service? Do you have additional comments / requests for us?
We would like to ask you for a short testimonial Please state your opinion about I C & M
I agree to the publication of my testimonial on I C & M's website		YES NO

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